About

 

About Maxtel

Overview


Maxtel Holding LLC is a telecommunication solutions and services provider, established in San Diego, California and then expanded its presence inside the United States by opening a business development office in Dallas, Texas. Moreover, Maxtel decided to expand overseas through collaborating with companies in UAE, Sultanate of Oman, and Lebanon.

A dedicated and motivated management team has guided Maxtel to share its philosophy of commitment to its customers, excellence in performance and adherence to the highest standards of quality.

Taking advantage of the extensive experience that the management has had during the past 15 years, as well as, the knowledge and the hands-on experience the staff possesses in the telecom market, Maxtel is able to play a major role and add more value to its customers all over the world.

Maxtel solutions plans to fit the demands of both enterprises and individuals, its cloud based communications can bring everything together; customers, locations, and devices in one cloud.

Maxtel’s flexible business models help it work closely with businesses of all sizes from small to Medium enterprises to Larger Corporations, providing them with valuable products that can meet their business needs




Vision statement


“To become the leading company in furnishing the most affordable, and high quality, cloud based telecommunication services and solutions to businesses and customers all over the globe”.

Mission


We at Maxtel Holdings, LLC work to provide our clients with a singular experience in using our cloud based telecom services, the overhaul that can pay them the flexibility, availability, and affordability that they are fronting for.

We do understand that telecom services are necessary, but sometimes bring unpleasant experience, therefore, our goal is to provide the client with enjoyable, cost effective, and reliable services that meet their needs and exceed their expectations.

Our belief is that customer satisfaction is the most significant element in achieving our company’s planned success, thus, our qualified staff is made to operate closely with our clients, business collaborators and suppliers deliver a world class service that matches our client expectations, and keep their work in providing the after sales services.

Human capital is the most important asset in the company, therefore, we are invariably keen to grow our team’s qualifications, keep our staff’s knowledge up to date, and award them with fair compensation for the well done job. This will result in increasing the company’s revenue, profit, and equity value. This methodology provides the employees with job satisfaction and reassures the owners that their investment has paid off.




Maxtel`s Values


Excellence
We strive to achieve the highest possible standards in our day-to-day work and in the quality of our products and services.
Customer first
Achieving customer satisfaction is our main mission.
Integrity
Conducting our business fairly, with honesty and the utmost transparency. Understanding, Caring, respecting, and showing compassion for our colleagues and employees.
Flexibility
Our ability to be responsive and creative in creating the most innovative solutions that meet each customer unique situation.
Teamwork
leveraging industry-leading capabilities, we believe that our team is our core strength and competitive advantage; therefore, we thrive only by forming together, openly and collaboratively, with a clear objectives and goals.



Maxtel’s Competitive Strength


Experience and ExpertiseHaving worked on numerous projects during the past years, Maxtel’s management team has gained unmatched business and technological expertise, we have built large databases of knowledge that we apply to deliver solutions that meet customers' needs, expectations and budget. Maxtel can provide clients with significant cost saving techniques without sacrificing quality or control.

Customer – Focused Approach Maxtel is a client-centric organization, we make it our business to understand and help our clients in achieving their business goals. The Maxtel Network Operation Center (NOC) operates 24x7 with superior customer care, our professional technical team works hard to provide reliable technical support for our growing number of clients and to ensure prompt response to customer complaints and problems.

Commitment Maxtel professionals are dedicated partners to their clients. They believe in developing and implementing the most sensible, cost effective solutions to address business and information technology challenges. Clients can count on Maxtel`s proven ability to deliver the right solutions through its technical capabilities, industry knowledge and multi-vendor experience.

Commitment to Quality while retaining competitive rates we never compromise the quality of our services. A dedicated quality assurance department monitors project activities at all development phases and guarantees defect prevention, project risk mitigation and high quality results.




Methodology


We have refined our business process by blending the best industry practices and our security methodologyprovides a structured framework aimed at delivering high quality solutions to clients. Over the past 20 years, we have developed an inventory of knowledge through hundreds of developed projects. Maxtel’s methodology promotes a result-driven interactive approach and guarantees better customer service concerning quality, cost and customer›s strategic goals, without compromising on any of these factors. Capabilities: We deliver telecom and technology solutions that help clients in increasing the effectiveness of the security related initiatives. We have gained solid experience in the use of various technologies. This enables us to offer multiple choices for customers and help in selecting the right one.




Our Business Philosophy


Maxtel business Philosophy is not only about selling products and offers services, but also on studying the customer’s needs and providing a perfect solution to build a perfect business partnership with our customer. We at Maxtel are committed to delivering maximum value to our clients, helping them succeed in a constantly changing and challenging technological world.